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Post by Junebug on Dec 15, 2020 18:48:05 GMT -5
I'm trying to create an account. I get as far as the final username creation page and then can't get any farther. I'm trying to use the name Junebug and it says it's available. I clicked the check box about reading the terms, etc., then I click the 'continue' button and nothing happens.
I've checked my email to see if maybe my registration went through anyway and it doesn't seem like it did. I left the site and tried to register later and it's still not working. I tried a different username and that didn't work. I even clicked on the proboard terms and pretended to read them and still can't get anywhere. I thought maybe I registered a long time ago and already have an account, but when I entered my email address to recover my password it said an account does not exist. Am I missing something?
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Post by Ratqueen on Dec 15, 2020 20:32:26 GMT -5
Hi!
That is odd. Is your browser set to accept cookies from this site? Also, make sure your computer is set to the correct date and time, otherwise this can mess with cookies and prevent you from login in.
It’s also possible there was a problem with the ProBoards servers at the time, or maybe they were doing maintenance. I know you said you tried again later, but was it on a different day? Maybe try again tomorrow?
I don’t think anybody’s ever posted about a problem like this before, so I hope we can figure it out.
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Post by Junebug on Dec 15, 2020 20:49:26 GMT -5
Thank you for your response. I'll try again tomorrow from a different computer. If that doesn't work I will try a different browser, but I'm using Chrome...which should work. I don't have any cookies blocked...hmm...but I am using a popup blocker...maybe that is affecting it. If I can get it to work I'll post here with what it might have been.
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Post by Ratqueen on Dec 15, 2020 21:01:00 GMT -5
I'd say the popup blocker is very possibly the cuplrit. Try to register without it and see what happens, then you know what do do
Definitely post back here to let us know! I'm curious too!
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Post by Junebug 2 on Dec 16, 2020 21:44:16 GMT -5
I disabled the popup blocker for this website and it didn't make a difference. I finally used Microsoft Edge instead of Google Chrome and it worked. On the last registration page where you choose your forum name there was a box for 'terms of service' and a box for 'privacy policy' that had to be checked. On Chrome I could only see the 'terms of service' one...so that must have been the issue...since you have to check both to continue. Go figure. All is good now though!
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Post by Ratqueen on Dec 17, 2020 0:53:04 GMT -5
Thanks for the information, Junebug! Glad to know if worked, eventually.
I've approved your account. Welcome to RKC!
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Post by Junebug 2 on Dec 17, 2020 10:21:32 GMT -5
Thank you!
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