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Post by Ellie7 on Sept 15, 2016 16:36:34 GMT -5
Hey, I was wondering if my registration has been seen/denied as I have not yet received an email in my junk mail?
Thank you Ellie
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Post by Ratqueen on Sept 15, 2016 23:34:51 GMT -5
Hi Ellie,
I don't seem to have any pending account at the moment. I would need to know the user name you tried to register with in order to see if the account was denied for some reason.
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Post by Ellie7 on Sept 16, 2016 3:21:35 GMT -5
Oh right, the user name is BalaBlues. Thank you
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Post by Ratqueen on Sept 16, 2016 22:44:40 GMT -5
I found it, and it shows that the account was approved 3 days ago. The confirmation email must have gotten lost somehow. Anyway, you should be able to login to your account. Let me know if there's any problem. And welcome to RKC!
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Post by Ellie7 on Sept 18, 2016 11:41:05 GMT -5
Thanks Ratqueen. I tried to login and it says I need to enter an activation key which should be in the email which I dont have, so I am unable to get in without this code. I clicked on resend activation email but I never receive an email even in the junk folder. Is there anything that can be done as I would love to be a part of this forum?
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Post by Ratqueen on Sept 18, 2016 15:58:37 GMT -5
Maybe your email client/service is completely blocking Proboards? Try to add @proboards.com to the list of safe email addresses? (That's where the comfirmation email would come from -- not sure exactly what user name though. Maybe someone else knows?)
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Post by Sasha on Sept 19, 2016 0:52:41 GMT -5
I think the email is noreply@proboards.com. That's where all the 'new threads' emails are from. Forgive me if I'm wrong though as I haven't been able to find my actual activation email.
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balablues
Petz Petter
Posts: 6
Petz Versions: 5
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Post by balablues on Sept 19, 2016 5:19:31 GMT -5
I did it! I created a new email address with a different service and resent the activation email to that address, very happy thank you!
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Post by Ratqueen on Sept 19, 2016 21:44:36 GMT -5
Glad to know it worked, and welcome again to RKC! -- Locking this thread now --
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