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Post by cookiedoughh on Dec 25, 2018 14:22:42 GMT -5
Hi its cookiedough here. Ive been having trouble logging in and same at whiskerwick I get this
The account you are trying to link has already been upgraded or linked. Please login with your email address.
and then this
The username you entered was invalid. Usernames do not have spaces or special characters. Please make sure you are entering your forum username, not display name.
Thanks
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Post by Ratqueen on Dec 25, 2018 16:01:21 GMT -5
Hi cookiedough! I cannot see any of the screenshots... I'm not sure what the problem is exactly, but it seems it might have something to do with your ProBoards Global account (as opposed to ProBoards individual forums accounts). You must first be logged in to your Proboards GLOBAL account, which uses the email address you associated with it as the login name. Only then can you login to individual ProBoards forums with the user name/password associated with each of them. If you're still having problems, you can ask on the main ProBoards support site to see if there is any known issue. support.proboards.com/I hope that helps, and Merry Christmas!
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Post by Cookiedough on Dec 25, 2018 18:35:56 GMT -5
Hi cookiedough! I cannot see any of the screenshots... I'm not sure what the problem is exactly, but it seems it might have something to do with your ProBoards Global account (as opposed to ProBoards individual forums accounts). You must first be logged in to your Proboards GLOBAL account, which uses the email address you associated with it as the login name. Only then can you login to individual ProBoards forums with the user name/password associated with each of them. If you're still having problems, you can ask on the main ProBoards support site to see if there is any known issue. support.proboards.com/I hope that helps, and Merry Christmas!
Thanks im back in now. I still can't log into whiskerwick though
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Post by Ratqueen on Dec 27, 2018 11:24:23 GMT -5
Did you do anything different for it to work here? I'm glad it worked, just curious in case in happens to somebody else, too.
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Post by Arie on Jan 2, 2019 15:01:40 GMT -5
Did you do anything different for it to work here? I'm glad it worked, just curious in case in happens to somebody else, too.
Cookiedough's old account on WW was deleted, which is why trouble logging in on WW persisted after she was able to log in to her global Proboards account and RKC.
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Post by Ratqueen on Jan 2, 2019 16:05:49 GMT -5
^ Thanks for the info, Arie !
-- locking this thread --
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